November 30, 2021

Frequently Asked Questions

General

We are open Mondays to Fridays, 9:30AM to 5PM, as well as Saturdays, 9:30AM to 2PM. You may also look at our opening hours page for any updates.

Locksmith and Key Cutting

There are a lot of factors that go into the cost of changing or installing locks. For a general price guide, you may visit an independent website, What’s the Damage.

We can work with most of the locks that are found out there. If you wish to know if we can work with your locks, you may send us a WhatsApp message.

There are a lot of factors that go into the cost of cutting new keys. For a general price guide, you may visit an independent website, What’s the Damage.

We can cut 99% of the keys in the market including window lock keys, cylinder keys, Ultion keys, security keys, patio keys, and mortice keys.

No, unfortunately we do not cut keys that we did not supply. Please don’t bring blanks that you bought from the internet, eBay, Amazon, etc.

Car Keys

Non-remote car keys start at £40, going up to £60. This includes the key and the immobiliser chip programmed to your vehicle.

Remote keys start at £85, up to £140. This includes the key, the remote control, and the immobiliser chip programmed to your vehicle. This price range does not include BMWs or Mercedes, nor does it include keyless access/proximity remotes which start at £150.

We can change batteries on 95% of makes and models, which usually takes less than 5 minutes. Prices begin at £7 for this service but vary depending on the make and model.

However, there are some batteries that cannot be changed as they are soldered into the circuit board. You may call into the shop with the key during opening hours and we can check.

Half of the time, the customer can wait while a key is being made. In general, it takes between 15 and 45 minutes depending on the complexity of the key and transponder system. Some cars, however, will need to be left for a few hours to complete the process.

No, unfortunately we do not cut keys that we did not supply. Please don’t bring blanks that you bought from the internet, eBay, Amazon, third party dealers, etc.

If you’ve lost all the keys to your vehicle, please call 02890 992606 and press option 1. You can call this number even outside of office hours. If no one answers, please leave a message and our auto locksmith partner will get back to you.

Shoe Repair and Other Services

Unfortunately, we are currently dealing with a backlog due to Covid restrictions and cannot take in any additional repair work. We apologise for the inconvenience.

There are a lot of factors that go into the price of a shoe repair like material and what repair is needed. For a general price guide, you may visit an independent website What’s the Damage.

Yes, we can replace leather watch straps and fit watch batteries. The price to fit watch batteries start at £6 but vary depending on the watch.

We offer a pet tag engraving service that starts at £7.99. We supply a wide range of tags for you to choose from. Please call into the shop during opening times to view them. This process is quick and usually takes 5 minutes.

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